The reporter learned from China State Railway Group Co., Ltd. (hereinafter referred to as "State Railway Group") thatSince the beginning of this year, the China Railway Group has thoroughly implemented the decisions and arrangements of the Party Central Committee and the State Council, adhered to the people-centered development philosophy, actively adapted to the diversified travel needs of passengers, allocated transportation resources accurately and efficiently, innovated the supply of passenger transport products, implemented measures to facilitate and benefit the people, improved the quality of station and train services, and provided effective services to ensure safe, convenient and warm travel for passengers. In the first half of 2026, the country's railways carried a total of 2.348 billion passengers, a year-on-year increase of 5.0%, a record high for the same period in history.
First, the supply of passenger transport capacity is accurate and efficient.Coordinate the resources of high-speed railways and normal-speed railways, carefully formulate train operation plans, and increase passenger transport capacity. The national railways arrange to operate an average of 11,468 passenger trains every day, an increase of 630 trains or 5.8% year-on-year.We made full use of the big data of railway 12306 ticket sales and waiting list to dynamically analyze travel demand, timely increase transportation capacity in popular directions and sections, successfully complete the Spring Festival transportation and Qingming Festival, May Day, and Dragon Boat Festival holiday transportation organization, and better serve passenger holiday travel.On May 1, the country's railways carried 24.844 million passengers, setting a record high in single-day passenger traffic.Strengthening the organization of cross-border passenger transport, the China-Laos Railway carried 188,000 cross-border passengers, a year-on-year increase of 25.9%, and the Guangzhou-Shenzhen-Hong Kong High-speed Railway carried 16.962 million cross-border passengers, a year-on-year increase of 13.8%.Run international passenger trains between China and Russia, China and Vietnam, China and Mongolia, and China and North Korea to promote cross-border personnel exchanges and economic and trade exchanges.Actively adapting to the increase in passenger flow brought about by the national transit visa-free policy and providing convenience for foreign passengers, the national railways sent 12.314 million foreign passengers, a year-on-year increase of 33.6%.Maintain the scale of normal-speed passenger trains, run public welfare slow trains and rural revitalization trains, and ensure the inclusiveness, balance, and accessibility of railway transportation.
Second, the integrated development of railway and tourism has achieved remarkable results.Implement the 15 measures launched by 8 units including the Ministry of Commerce, the Ministry of Culture and Tourism and the State Railway Group to promote the integrated development of railways and tourism and expand service consumption. We will insist on running trains towards scenic spots, proactively connect with local cultural and tourism departments, and vigorously promote the integrated development of railways and tourism., carefully arranges and runs unique tourist trains to connect the food, beauty and cultural attractions along the line, and runs the "Panda Special Train", "Yangtze River Delta Star", "Central Plains Railway - South of the River", "Fujian-Jiangfenghua" and "New Oriental Express"" and other tourist trains, the "Qilu No. 1" cultural relics research train between Taishan and Handan, the "Nanhu 1921" between Shanghai and Hangzhou, the "double-decker folk culture train" between Kunming and Lijiang and Dali, and the "China-China Railway" between Urumqi and Altay are running regularly.Special tourism lines such as "National Snow Capital - My Altay" provide passengers with diversified travel options and high-quality travel experiences, meet diverse travel needs, activate tourism consumption potential, and promote the development of the tourism economy and the silver economy.In the first half of the year, a total of 1,797 tourist trains were operated by railways across the country, including 967 special tourist trains and 830 special tourist lines.Accurately aligning with the arrangements for local competitions, exhibitions, and cultural performances, 445 customized "fans trains" and "fans trains" were launched to activate the "theme train+" economy, attract emerging passenger flows, effectively stimulate cultural and tourism consumption along the route, and promote the expansion and quality improvement of service consumption.
Third, the passenger travel experience continues to improve.Comprehensively implement the 2026 version of the China Railway Group's "Railway Passenger Transport Regulations" and optimize related service measures such as misboarding and landing, connecting tickets, and student discount tickets.Improve the functions of the railway 12306 system, launch a series of convenience and benefit measures such as telephone booking services for elderly passengers and limited-time free refunds for mistakenly purchased tickets to enhance the passenger ticket purchasing experience.Expanding the coverage of travel-counted tickets, 26 products have been launched. Child passengers can purchase travel-counted tickets, making family travel and parent-child travel more affordable.The "Bicycle Travel" service is provided at various stations along the Beijing-Zhangjiakou High-speed Railway between Beijing North and Chongli. The "Silent Car" service has been expanded to more than 8,000 EMU trains. The "Pet Travel" service has been expanded to 163 high-speed rail stations and 364 EMU trains. The "Light Travel" service covers 212 stations.The railway traffic code covers all EMU trains, allowing convenient transfers at 120 stations across the country, and 94 stations provide Internet ordering services. We create a special EMU catering brand, improve the quality of train catering services, and strive to provide passengers with "a box of good meals."We will provide good services for key passengers such as the elderly, the sick, the disabled and pregnant women, improve response efficiency and service quality, and strengthen convenient transfer guidance services at peak hours, key locations and within stations to ensure the safe and orderly boarding and landing of passengers.Strengthen the publicity and guidance of civilized travel, carry out extensive volunteer service activities, and jointly carry out "My Railway Scenery" themed publicity activities with cultural and tourism departments, creating a warm and harmonious travel environment.
Fourth, railway transportation remains safe and stable.Adhere to the concepts of people first, life first, and safety first, strengthen contact with meteorological, water conservancy and other departments, pay attention to weather changes in various places in a timely manner, actively respond to extreme weather and natural disasters such as heavy rainfall, typhoons, and earthquakes, adjust passenger train operation plans in a timely manner, and adopt risk avoidance measures such as suspension, speed restrictions, and detours in advance to proactively avoid safety risks.We will intensify flood prevention and control work, organize railway officials and workers to strengthen line inspections, equipment maintenance, passenger services, etc., conduct in-depth investigations of various hidden dangers, and implement various safety measures to ensure the safe and smooth flow of railway arteries.In response to sudden passenger flows, we will promptly increase security inspection and verification channels, optimize the entry and exit flow lines, and increase guidance forces at key locations to ensure safe and orderly boarding and landing.Strengthen security inspections, cooperate with railway public security agencies to effectively crack down on illegal and criminal activities, and purify the public security environment.
After entering the summer vacation, the demand for travelers to visit relatives, travel, and do business will increase. The railway department will pay close attention to changes in passenger flow, analyze railway 12306 big data in a timely manner, increase transport capacity in key areas and time periods in a timely manner, and implement various measures to facilitate and benefit the people.Strictly implement various measures for safe driving during the flood season, strengthen risk monitoring and early warning, adhere to the principles of safety orientation and proactive risk avoidance, timely optimize and adjust passenger train operation plans based on meteorological consultation and risk assessment, make emergency rescue preparations, and make every effort to ensure the safe, orderly and warm travel of passengers.

